发明名称 SYSTEM FOR MANAGING SCHEDULING CONFLICTS
摘要 A system that incorporates teachings of the present disclosure may include, for example, a proactive scheduler having a controller element to determine a scheduling conflict between a called party and a calling party according to calendar information of the called party and presence information of the called party. Additional embodiments are disclosed.
申请公布号 US2015039371(A1) 申请公布日期 2015.02.05
申请号 US201414516738 申请日期 2014.10.17
申请人 AT&T Intellectual Property I, LP 发明人 Jackson James;Yasrebi Mehrad
分类号 G06Q10/10;H04M3/42 主分类号 G06Q10/10
代理机构 代理人
主权项 1. A method comprising: retrieving, by a system, a called party number and a calling party number from an invite message of a communication session, wherein the invite message is associated with a scheduled event between a calling party and a called party; identifying, by the system, the calling party according to the calling party number; identifying, by the system, the called party according to the called party number, wherein the identity of the called party is retrieved from a contact book server; retrieving, by the system, calendar information of the called party, wherein the calendar information is retrieved from a calendar server; detecting, by the system in the calendar information, the scheduled event associated with the calling party; retrieving, by the system, presence information of the called party, wherein the presence information is retrieved from a presence server, wherein the presence information includes location data obtained from a global positioning system; detecting, by the system, a conflict with the scheduled event according to the presence information of the called party; informing, by the system, the calling party of the conflict utilizing a conflict notification that includes synthesized speech; resolving, by the system, the conflict by adjusting a start time of scheduled events of the called party without regard for a preference established by the called party; and adjusting, by the system, a calendar associated with the calling party responsive to the adjusting of the start time of the scheduled events of the called party, wherein the detecting in the calendar information of the scheduled event associated with the calling party is based on recognition of a name of the calling party in a text portion of the calendar information that was entered by the called party to generate an entry for the scheduled event.
地址 Atlanta GA US