SYSTEM AND METHOD FOR PROVIDING CONTINUED ANSWERING OF SPECIAL NUMBER CALLS WHEN A PRIMARY PSAP IS INCAPACITATED

摘要

A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a special number answering position when a primary special number answering position is incapacitated includes: (a) determining at least one pre-identified alternate special number answering position; (b) ascertaining that the primary special number answering position is incapacitated; and (c) directing each routing entity of each respective communication network of said plurality of communication networks to route calls intended for said primary special number answering position to at least one selected alternate special number answering position of said at least one pre-identified alternate special number answering position; wherein once a particular situation has been begun to be handled by a selected alternate special number answering position, the situation remains as handled by the selected special number answering position even though the primary special number answering position may be reinstituted as operational.

主权项

1. A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a special number answering position when a primary special number answering position is incapacitated; the method comprising:
(a) determining at least one pre-identified alternate special number answering position; (b) ascertaining that said primary special number answering position is incapacitated; and (c) directing each routing entity of each respective communication network of said plurality of communication networks to route calls intended for said primary special number answering position to at least one selected alternate special number answering position of said at least one pre-identified alternate special number answering position; wherein once a particular situation has been begun to be handled by a selected alternate special number answering position, the situation remains as handled by the selected special number answering position even though the primary special number answering position may be reinstituted as operational.