发明名称 SYSTEM AND METHOD FOR DYNAMIC SUGGESTION OF OPTIMAL COURSE OF ACTION
摘要 A method of dynamically determining an optimal course of action for a user in an enterprise is provided. The method includes connecting a proxy to a complex event processing (CEP) engine to integrate the CEP engine with a communication framework of the enterprise, dynamically adding a user device into a communication framework of the enterprise based upon a user device location, determining contextual information related to the user from the communication framework of the enterprise, determining real time information related to the contextual information of the user from the communication framework of the enterprise, and determining an optimal course of action for the user based upon the contextual information and the real time information.
申请公布号 PH12013000176(A1) 申请公布日期 2015.01.21
申请号 PH12013000176 申请日期 2013.06.19
申请人 AVAYA INC. 发明人 NEIL O`CONNOR;PAUL D`ARCY;TONY MCCORMACK
分类号 G06F15/173 主分类号 G06F15/173
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