SYSTEM AND METHOD FOR IDENTIFYING PROBLEMS ON A NETWORK

摘要

Aspects of the invention may involve systems, methods, and computer readable medium. In an embodiment, a telecommunications network may contain telecommunications probes capable of generating detailed records describing network events. The telecommunications probes may be coupled to computer processors and/or memory. The memory may store detailed records created by the probes and instructions executable by the processors. The instructions may be to: identify detailed records that indicate an event failure including error codes and associated subscriber identifiers; learn a distribution of error codes and associated subscriber identifiers; detect event failures that indicate an increase in the number of subscriber identifiers for an error code; analyze attributes of the detected event failures to identify common attributes between the detected event failures; prepare a report identifying a network issue based on the identified common attributes between the detected event failures; transmit the report; and receive feedback based on the report.

主权项

1. A system for identifying communication problems comprising:
a telecommunications network; one or more telecommunications probes coupled to the telecommunications network, the telecommunications probes capable of generating detailed records describing one or more network events; one or more processors in communication with the telecommunications probes; and memory coupled to the one or more processors, the memory storing the detailed records received by the telecommunications probes and the memory storing instructions executable by the one or more processors, the instructions operable to:
identify detailed records that indicate an event failure including error codes and associated subscriber identifiers;learn a distribution of error codes and associated subscriber identifiers;detect event failures that indicate an increase in the number of subscriber identifiers for an error code;analyze attributes of the detected event failures to identify one or more common attributes between the detected event failures;prepare a report identifying a network issue based on the identified one or more common attributes between the detected event failures;transmit the report; andreceive feedback based on the report.