File management system, method and computer program

摘要

A file management system that transmits a record file of voice data or image data created by a local device to a center device over a network and manages the record file in the center device. The center device receives attribute information about the record file, including the ID of the record file, which is created in the local device, further acquires extended attribute information associated with the attribute information from a PBX, call control server, or customer server, stores management table including the attribute information and the extended attribute information. The extended attribute information of the record file suggests frequency of the reference for the record file in the local device. The center device decides the timing of the upload request for the record file based on the extended attribute information of the record file.

主权项

1. A file management system that transmits a record file of voice data or image data which is created by a first device to a second device over a network and manages the record file in the second device,
wherein the first device: creates the record file including the voice data or the image data, creates a first attribute information indicating attribute about the record file, stores the record file associated with information identifying the record file in a first storage unit, and transmits the first attribute information including identification information about the record file to the second device through the network; and wherein the second device: acquires the first attribute information transmitted from the first device through the network, further acquires a second attribute information associated with the first attribute information from a third device different from the first device, stores management information including the first attribute information and the second attribute information in a second storage unit, receives the record file transmitted from the first device of which is stored in the first storage unit, stores the record file in the second storage unit, and updates the management information stored in the second storage unit corresponding to the identification information of the received record file.