Knowledge management for solution design during sales and pre-sales

摘要

Techniques, a system and an article of manufacture for designing integrated enterprise solutions. A method includes aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests, segmenting the multiple work-products into multiple segments based on content category, annotating each of the multiple segments with a tag based on one or more semantic associations with the content of each of the segments, adding each of the segments and each of the tags into a database, performing a search in the database to identify a set of one or more of the segments with at least one tag that corresponds to content of a current solution request, and ranking each of the segments in the set based on a degree of semantic matching with one or more parts of the current solution request.

主权项

1. A computer-implemented method for identifying one or more solution segments in response to a current solution request, at least a portion of the method being performed by a computing device comprising at least one processor, the method comprising:
aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests; segmenting the multiple work-products into multiple segments based on content category; annotating each of the multiple segments with a tag based on one or more semantic associations with the content of each of the segments; adding each of the segments and each of the tags into a database; performing a search in the database to identify a set of one or more of the segments with at least one tag that corresponds to content of a current solution request; weighting each of the segments based on one or more characteristics of the current solutions request; and ranking the weighted segments based on a degree of semantic matching with one or more parts of the current solution request.