System and Method for Enhanced Access and Control for Modification of Auto-Learned Conflict Resolution and Related Rule and Value Replacements

摘要

Among other things, embodiments of the present disclosure allow the management of rules used for the automatic processing and/or resolution of conflicts, particularly in billing systems and applications applying edits to database records from multiple accounting software applications.

主权项

1. A computer-implemented method comprising:
receiving, via an application programming interface (API) operating on a computer system, a request from a first accounting software application to edit a record stored in a database in communication with the computer system, and a concurrent request to edit the record from a second accounting software application; receiving, via the API operating on the computer system, one or more edits to one or more fields in the record from the first accounting software application; receiving, via the API operating on the computer system, one or more edits to one or more fields in the record from the second accounting software application; determining, by the computer system, whether a conflict exists between the one or more edits from the first accounting software application and the one or more edits from the second accounting software application; in the event it is determined a conflict exists:
presenting, to a user via a user interface in communication with the computer system, a description of the conflict and a request for input from the user for resolving the conflict; andin response to the input from the user: resolving the conflict, updating the record in the database, and generating a rule based on the input from the user for use in resolving future conflicts; and in the event it is determined a conflict does not exist, updating the record in the database with the one or more edits from the first accounting software application and the one or more edits from the second accounting software application.