On-demand video communication for controlled-environment facility residents

摘要

During a voice call from a resident of a controlled-environment facility to another party, a selection of an option by the resident or the other party to convert the voice call to a video communication between the resident and the other party may be made. Whereupon, a controlled-environment communications processing system may confirm that the other call party agrees to convert the voice call to a video communication, and may query a controlled-environment facility administration and management system to confirm that the resident may take part in a video communication. Thereafter, such as in response to confirmation both parties agree to convert the voice call to a video communication and/or that the resident may take part in a video communication, a video communication link may be established between a communication device in use by the resident and a communication device in use by the other party.

主权项

1. A method comprising:
connecting a voice call from a resident of a controlled-environment facility to another party by a controlled-environment facility communications processing system; offering, by the controlled-environment facility communications processing system, the resident or the other party an opportunity to convert the voice call to a video communication; and establishing, by the controlled-environment facility communications processing system, a video communication link between a communication device in use by the resident and a communication device in use by the other party in response to the resident or the other party accepting the offer to convert the voice call to a video communication.