Enhanced service levels for call-processing services

摘要

Service levels for call-processing are enhanced based on the subscriber status of at least one of the calling party and the called party. In one example, a calling party (caller) places a call to a called party (recipient). At least one of the parties subscribes to a call-processing service and the call normally would be processed according to a predetermined service level. However, the service level is enhanced in response to a subscriber status for at least one of the parties, and the call is processed according to the enhanced service level.

主权项

1. A method of providing call processing services, comprising:
providing a first software program to a first computing device associated with a first user, the first user associated with an account of a communication service and entitled to a first level of service features with respect to the communication service; providing a second software program to a second computing device associated with a second user, the second user associated with an account of the communication service and entitled to the first level of service features with respect to the communication service; receiving, at a computing system, a first call for the first user, wherein the first call is associated with call signaling information indicating that the first call is originated from the second software program; based at least in part on a determination that the first user and the second user are associated with respective accounts of the communication service, enabling a call connection between the first software program and the second software program at an enhanced level of service features; receiving a second call for the first user wherein the second call is placed from a telecommunication device associated with a third user; and based at least in part on a determination that the third user is not associated with an account of the communication service, not providing the enhanced level of service features to the first user, the third user, or the first user and the third user with respect to the second call.