SYSTEM AND METHOD FOR MANAGING E-COMMERCE TRANSACTIONS

摘要

A system that incorporates teachings of the present disclosure may include, for example, an avatar engine having a controller to retrieve a user profile of a user, present the user an avatar having characteristics that correlate to the user profile, detect one or more responses of the user during a communication exchange between the avatar and the user, identify from the one or more responses a need to engage in an e-commerce transaction, engage in a commercial exchange with a merchant system according to the e-commerce transaction, identify a commercial status of the e-commerce transaction from the commercial exchange with the merchant system, and present the user by way of the avatar the commercial status of the e-commerce transaction. Other embodiments are disclosed.

主权项

1. A server comprising:
a memory to store instructions; and a controller coupled to the memory, wherein the controller, responsive to executing the instructions, performs operations comprising:
providing an avatar correlated to a user profile to a user device for presentation;identifying, in accordance with a user response to the presentation, a desire to engage in an e-commerce transaction;obtaining authorization for a commercial exchange with a group of merchant systems according to the e-commerce transaction; andin response to the obtaining of the authorization, engaging in the commercial exchange with the group of merchant systems according to the e-commerce transaction without interaction from the user device, wherein the commercial exchange includes the avatar negotiating with the group of merchant systems to obtain a desired commercial result from one merchant system of the group of merchant systems, and wherein the desired commercial result is based on price, guarantee, reliability or a combination thereof.