发明名称 Cross-Domain Topic Expansion
摘要 Automated method and systems are provided for determining a gap exists in an enterprise's knowledge base. Once a gap is determined, a question is developed in accord with the gap. An answer is then developed to answer the question and the knowledge base is updated accordingly. The source of the information may be cross-domain information such that an enterprise may include relevant information, and/or more usable information, than what could be otherwise provided by information limited to the enterprise's domain.
申请公布号 US2015006460(A1) 申请公布日期 2015.01.01
申请号 US201313928832 申请日期 2013.06.27
申请人 Avaya Inc. 发明人 Skiba David;Matula Valentine C.;Becker Lee;Erhart George
分类号 G06N5/02 主分类号 G06N5/02
代理机构 代理人
主权项 1. A method of updating a knowledge base, comprising: accessing, by a computer, the knowledge base; automatically identifying, by the computer, at least one gap in coverage of the knowledge base; generating, by the computer, a request to identify a question to mediate the gap; generating, by the computer, a request to identify an answer to the question; and updating the knowledge base with the question and answer as a question and answer pair.
地址 Basking ridge NJ US