发明名称 |
SYSTEM AND METHOD FOR SEPARATION OF CALL ORIGINATION AND CALL DELIVERY TECHNIQUES |
摘要 |
System and method to provide an improved user experience for session requests at a multimodal communication terminal, the method including: providing a first user preference, to a server, for incoming communication sessions; receiving, at a first time, by the multimodal communication terminal, an indication of an incoming communication session; enabling control of a session delivery technique of the incoming communication session by use of a user experience; receiving a second user preference, from a user of the multimodal communication terminal, for outgoing communication sessions; receiving, at a second time, by the multimodal communication terminal, a request to establish an outgoing communication session; determining existence of a second predetermined condition, relevant to outgoing communication methods; selecting an outgoing communication method based upon existence of the second predetermined condition and the second user preference; and enabling control of the outgoing communication session by use of the user experience. |
申请公布号 |
US2015004965(A1) |
申请公布日期 |
2015.01.01 |
申请号 |
US201314022599 |
申请日期 |
2013.09.10 |
申请人 |
Avaya Inc. |
发明人 |
Tanabe Jason G.;Klassen Kyle;Baskwill Geoffrey L.;Milley Jason |
分类号 |
H04L29/06;H04W88/06 |
主分类号 |
H04L29/06 |
代理机构 |
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代理人 |
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主权项 |
1. A method to provide an improved user experience for session requests at a multimodal communication terminal, comprising:
providing a first user preference, to a server, for incoming communication sessions; receiving, at a first time, by the multimodal communication terminal, an indication of an incoming communication session; enabling control of a session delivery technique of the incoming communication session by use of a user experience; receiving a second user preference, from a user of the multimodal communication terminal, for outgoing communication sessions; receiving, at a second time, by the multimodal communication terminal, a request to establish an outgoing communication session; determining existence of a second predetermined condition, relevant to outgoing communication methods supported by the multimodal communication terminal; selecting an outgoing communication method based upon existence of the second predetermined condition and the second user preference; and enabling control of a session origination technique of the outgoing communication session by use of the user experience; wherein the selected incoming communication method is independent of the selected outgoing communication method. |
地址 |
Basking Ridge NJ US |