发明名称 SYSTEM AND METHOD FOR SEPARATION OF CALL ORIGINATION AND CALL DELIVERY TECHNIQUES
摘要 System and method to provide an improved user experience for session requests at a multimodal communication terminal, the method including: providing a first user preference, to a server, for incoming communication sessions; receiving, at a first time, by the multimodal communication terminal, an indication of an incoming communication session; enabling control of a session delivery technique of the incoming communication session by use of a user experience; receiving a second user preference, from a user of the multimodal communication terminal, for outgoing communication sessions; receiving, at a second time, by the multimodal communication terminal, a request to establish an outgoing communication session; determining existence of a second predetermined condition, relevant to outgoing communication methods; selecting an outgoing communication method based upon existence of the second predetermined condition and the second user preference; and enabling control of the outgoing communication session by use of the user experience.
申请公布号 US2015004965(A1) 申请公布日期 2015.01.01
申请号 US201314022599 申请日期 2013.09.10
申请人 Avaya Inc. 发明人 Tanabe Jason G.;Klassen Kyle;Baskwill Geoffrey L.;Milley Jason
分类号 H04L29/06;H04W88/06 主分类号 H04L29/06
代理机构 代理人
主权项 1. A method to provide an improved user experience for session requests at a multimodal communication terminal, comprising: providing a first user preference, to a server, for incoming communication sessions; receiving, at a first time, by the multimodal communication terminal, an indication of an incoming communication session; enabling control of a session delivery technique of the incoming communication session by use of a user experience; receiving a second user preference, from a user of the multimodal communication terminal, for outgoing communication sessions; receiving, at a second time, by the multimodal communication terminal, a request to establish an outgoing communication session; determining existence of a second predetermined condition, relevant to outgoing communication methods supported by the multimodal communication terminal; selecting an outgoing communication method based upon existence of the second predetermined condition and the second user preference; and enabling control of a session origination technique of the outgoing communication session by use of the user experience; wherein the selected incoming communication method is independent of the selected outgoing communication method.
地址 Basking Ridge NJ US