Determining usage of an entity

摘要

A computerized system and methods for determining a schedule and availability of an establishment's products and services for a user that includes a server system with a processor, an input system and an output system. There is also a plurality of system units that access the server system through a communications network and a web server application with an application for collecting information about usage of the establishments, providing the usage information and usage times and a wireless portal and a website on the server system with web pages for entering the schedule and availability of the establishment's products and services related information.

主权项

1. A method comprising:
sending, via a server having a processor system including at least one processor, information to a user network device, which causes a schedule and availability of a service provided by an establishment to be displayed, the schedule being based on usage of the service provided by the establishment and the schedule includes at least an indication of one or more times when a user of the service is expected to need to wait for the service; receiving, via a server, information about wait times including at least one expected wait time, from a network device of an operator of an establishment; determining, via a processor system, information for creating a graph of the information about the wait times from the operator; receiving, via the server, information about wait times from a network device of a user of the services of the establishment; determining, via the server, information for creating a graph of the information about the wait times from the user of the establishment, the user not being an operator of the establishment, does not work for the establishment, and does not have an ownership in the establishment; and sending from the server to a user system one or more elements to be rendered by a browser, which when rendered by the browser cause the graph of the information about the wait times from the operator and the graph of the information about the wait times from the user to be displayed by the browser; the determining of the best fit of the curve to the information including at least: determining, by the server, a time when a wait line is predicted to form, based on available data; determining, by the server, a prediction of a maximum wait time, which is a prediction of an amount of time to be spent waiting in line when the wait line is at its longest length, based on available data; determining, by the server, a time when the wait line is predicted to disappear, based on available data; and determining, by the server, a curve that is representative of the wait times at different times of the day, the determining of the curve requiring, as input information, only the time when the wait line is predicted to form, the maximum wait time predicted, and the time when the wait line is predicted to disappear.