METHOD AND SYSTEM FOR INSTANT PROCESSING OF AN SMS RELATED TO A BUSINESS

摘要

The present invention provides a method, system and computer program product for instant processing of business related operations. This invention is not restricted to any particular type of business. The system provides for means to interpret the business requirements at run time from an SMS sent by a user, and instantly get the business requirement executed and acknowledgment response sent to the user.

主权项

1. A method for instant processing of an SMS related to a business, wherein the method comprises:
receiving the SMS from a user using a first communication channel from a one or more communication channels; identifying the business and a one or more workflows of the identified business from the received SMS, by a controller; executing the identified one or more workflows, said executing comprising:
converting the received SMS into a request data structure relating to the identified business and each of the identified one or more workflows, by a parser;determining if the request data structure is free of errors, using a one or more filters;when the one or more filters determine that the request data structure is free of errors, performing the following—
performing the business transaction using the request data structure, by an event handler;preparing a response data structure from the request data structure, using the event handler;preparing a text response for the SMS based on the response data structure prepared by the event-handler, using a formatter; andtransmitting the prepared text response to the user using a second communication channel from the one or more communication channels.