Caller ID memo system

摘要

A system and method of saving and delivering a voice memo or text memo to identify incoming calls is provided. A user of the system of the invention is given the option of recording a memo on the calls he or she has received through a prompt on a telecommunication device. The user can choose to record a voice memo or text memo after each call. The memos are saved in connection with caller id information pertaining to the number from which the call was placed. When a user of the system receives a call from a number that has a memo saved in relation thereto, the user will be prompted to hear, and may listen to, the voice memo before answering the call. If the memo is in text form, the user can configure the system to provide various processing options. In one processing option, a text to speech audio presentation of the text of the memo is made available to permit the message to be heard over a telephone or networked audio capable PDA device. In other processing options, the user has the text of the message sent to the user's PC or emailed or sent by instant message to the user's PDA device.

主权项

1. A method of providing a call memo associated with an originating telephone comprising:
(a) coupling a destination telephone to a call management system to receive supervisory signalling at the call management system relative to the originating telephone and the destination telephone and to interact with the destination telephone; (b) receiving an inbound call from an originating telephone at the call management system, said inbound call destined for the destination telephone; (c) prior to connecting the inbound call to the destination telephone, performing processing at the call management system including the steps of: (i) parsing, at the call management system, caller-id information received with said inbound call to obtain a calling telephone number associated with the originating telephone; (ii) identifying, based on a call memo database and the calling telephone number, a call memo associated with the calling telephone number; (iii) after said destination telephone is off-hook, and prior to connecting the inbound call to the destination telephone, providing a playback of the identified call memo at the destination telephone; (iv) during the playback of the identified call memo, monitoring for a predetermined key press at the destination telephone and if a predetermined key press is detected interrupting the playback of the identified call memo, prior to the completion of the identified call memo and at the time said predetermined key press is detected; and (d) after the playback or after the interrupting, connecting the inbound call to the destination telephone.