Web browser implementation of interactive voice response instructions

摘要

Web browser implementable instructions are generated from interactive voice instructions that are not natively interpreted by web browsers. Generating web browser implementable instructions in this manner allows for faster and cheaper deployment of voice, video, and/or data services by allowing legacy services based on interactive voice instructions to function seamlessly within an all data network.

主权项

1. A system comprising:
a processor to implement operations for a service of an interactive voice response (IVR) system; and a memory device to store conversion instructions for an interactive voice converter; wherein the processor is configured to implement the interactive voice converter based on at least some of the conversion instructions; wherein the interactive voice converter is configured to generate, based on instructions for the service of the interactive voice response system that are not natively interpreted by a web browser, web browser implementable instructions that are natively implemented by the web browser and to provide the web browser implementable instructions to a web browser on an end user device to provide the service to an end user, wherein the end user is a user of the service at the end user device.