发明名称 |
Voicemail preview and editing system |
摘要 |
A voicemail computer system transcribes a voicemail message into text that is presented to a calling party for approval. A calling party is able to approve, disapprove or edit a voicemail message prior to delivery to one or more called parties. The voicemail computer system may analyze a voicemail message to detect errors, omissions, or potentially offensive words. The voicemail computer may analyze a voicemail message to make suggestions as to tone, content or information contained within the voicemail message. The calling party can edit the voicemail message or approve it prior to providing a notification to one or more called parties that they have received the voicemail message. |
申请公布号 |
US8913722(B2) |
申请公布日期 |
2014.12.16 |
申请号 |
US201113101909 |
申请日期 |
2011.05.05 |
申请人 |
Nuance Communications, Inc. |
发明人 |
Madhavapeddi Shreedhar;Ganong, III William F.;Zavaliagkos George;Jost Uwe H.;Clayton Gary B. |
分类号 |
H04M1/64;H04M3/533 |
主分类号 |
H04M1/64 |
代理机构 |
Perkins Coie LLP |
代理人 |
Perkins Coie LLP |
主权项 |
1. A voicemail system, comprising;
a memory for storing executable program instructions; and processor electronics configured to execute the program instructions in order to:
record an audio voicemail message from a calling party;transcribe the audio voicemail message to text;retrieve information about the calling party from a database;analyze the transcribed voicemail message using the retrieved information;produce one or more suggestions regarding the transcribed voicemail message; present the text of the audio voicemail message and the suggestions to the calling party. |
地址 |
Burlington MA US |