摘要 |
PROBLEM TO BE SOLVED: To provide a user operation recording system or the like, configured to analyze the time required for input operation without individual settings.SOLUTION: A user operation recording system is configured by interconnecting a user terminal 4, an application providing device 3, and an operation record collecting apparatus 2. The operation record collecting apparatus 2 includes: an operation record registration unit 5 which receives a time when a pointer is arranged on components from the user terminal and a time when the pointer is arranged outside the components and stores them as operation record management data 5a; an operation time analysis unit 6 which collects a time in which the pointer is located on the components and a time other than that, from the operation record management data, for each operation screen, to be stored as operation analysis result management data 6a; and an analysis result acquisition unit 7 which extracts arbitrary data from the operation analysis result management data according to a request from the other device, and transmits it thereto. |