ELECTRONIC SYSTEM FOR MANAGEMENT OF QUEUES

摘要

A system that delivers online information for smart phones, personal computers, or other electronic devices, of the counting of the turn number in the waiting list. In one aspect a device that, using internet, cellular web, or another electronic data transfer form, delivers information of a waiting number that appears in the counter together with the estimated time of attention. The system is intended to supermarkets, grocery stores, banks, payment centers, companies customer support, registry office, among others and is especially advantageous for a person that has taken a number from that system, because is it possible to be far away from the place of attention and he/she will be continuously monitoring the status of his/her position in the queue. Additionally the person will be informed when his/her turn is approaching. In this way, the person can perform other activities while his/her turn in the queue is moving.

主权项

1. A system of online information for Smart Phones, PC or other electronic devices, of the counting of the turn number in queues that improves the waiting time of the users and it is of massive use CHARACTERIZED IN THAT is composed by:
a queue counter located in the place of attention/support; tickets from a vending machine for attention/support; A server; A mobile device in hands of the user; A software that is loaded in the server An application that is loaded in the mobile device from internet or other resource; and Resources for wireless stream from and to the mobile devices and the server.