发明名称 |
INTERACTIVE VOICE RESPONSE SYSTEM WITH ELECTRONIC SIGNATURE FUNCTIONALITY |
摘要 |
A method for receiving authorization from a consumer includes steps of connecting a phone call associated with a consumer to an interactive voice response system after the agent has conveyed the confirmation number to the consumer, receiving the confirmation number from the consumer at the interactive voice response system to provide authorization from the consumer, and storing a record of entry of the confirmation number by the consumer through the interactive voice response system in a non-transitory computer readable storage medium. |
申请公布号 |
US2014341362(A1) |
申请公布日期 |
2014.11.20 |
申请号 |
US201414449707 |
申请日期 |
2014.08.01 |
申请人 |
INNOVATION SOFTWARE, LLC |
发明人 |
Benson Chad;Frost Michael L. |
分类号 |
H04M3/493;H04M3/51 |
主分类号 |
H04M3/493 |
代理机构 |
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代理人 |
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主权项 |
1. A method for receiving authorization from a consumer, the method comprising steps of:
communicating a confirmation number to an agent; connecting a phone call associated with a consumer to an interactive voice response system after the agent has conveyed the confirmation number to the consumer; receiving the confirmation number from the consumer at the interactive voice response system to provide authorization from the consumer; storing a record of entry of the confirmation number by the consumer through the interactive voice response system in a non-transitory computer readable storage medium. |
地址 |
Cedar Falls IA US |