Pre-delivery inspection auditing system and method

摘要

A vehicle email notification system in which pre-delivery inspections by dealers can be automatically audited to help insure that vehicles are being delivered to customers with the proper initial values of such things as tire pressure and fluid levels. The notification system uses triggers to initiate the generation and transmission of email messages that provide diverse types of dynamic vehicle information to the owner or other authorized subscriber. This information is also used by the manufacturer to determine dealer compliance with pre-delivery inspection requirements. The email notifications are triggered by different events, some of which are independent of the vehicle (e.g., a monthly trigger), and others of which occur at the vehicle, such as a mileage or low oil life trigger. The notification system builds and sends to the subscriber an email message that contains the dynamic vehicle information and identifies any detected vehicle condition for which action is needed.

主权项

1. A method of obtaining information indicative of a condition of a vehicle at delivery to a customer, comprising the steps of:
(a) enrolling a subscriber into a vehicle notification message service following delivery of the vehicle to the subscriber; (b) accessing pre-delivery inspection vehicle data using a telematics unit of the vehicle; (c) transmitting the pre-delivery inspection vehicle data from the telematics unit to a central data system; (d) comparing, using the central data system, the pre-delivery inspection vehicle data to benchmarks used to audit the pre-delivery inspection performance of a dealer; (e) constructing an initial notification message at the central data system based on the condition of the vehicle at delivery to the subscriber using the pre-delivery inspection vehicle data; (f) sending the notification message to the subscriber via an electronic messaging system.