SYSTEM AND METHOD FOR PROVIDING VISUAL REPRESENTATIONS OF EMAIL TO ENABLE EFFICIENT EMAIL PROCESSING

摘要

An email system is disclosed which provides annotations associated with email to recipients and allows the recipients to interact with annotated email. The system receives email and determines whether the received email includes items that should be annotated. Responsive to determining that an email includes items that should be annotated, the system acquires annotated information related to the email. The received email and associated annotated information are stored in the email system. When a request is received to access email for a specific user, the email system displays an email listing, identifying email that is associated with an annotation using a visual representation. If the recipient responds to an annotation, the system receives and stores the recipient's response. The system then sends the recipient's response to the sender of the email. The system also receives updates to received email from email senders and displays email updates to the appropriate recipients.

主权项

1. An email system comprising:
one or more processing devices and one or more storage devices storing instructions that, when executed by the one or more processing devices, cause the one or more processing devices to:
receive email;parse email content to determine whether a received email has an associated annotation;responsive to determining that a received email has an associated annotation, store the email and associated annotation in persistent storage;receive a request to access email for a specific recipient;select visual representations, based on the parsed email content, for the emails having associated annotations; anddisplay an email listing including at least one received email having an associated annotation, where the visual representation for the at least one received email is interactive, allowing a user to communicate a response, and the received email is displayed on the email listing.