| 发明名称 |
HISTORICAL CONTEXT FOR COMMUNICATION |
| 摘要 |
A method, computer program product, and system is described. A communication session transcript is identified. A chat session input is received. The chat session input is associated with an inactive portion of the communication session transcript. The chat session input is provided to a recipient, in context with the inactive portion of the communication session transcript. |
| 申请公布号 |
US2014337440(A1) |
申请公布日期 |
2014.11.13 |
| 申请号 |
US201313891428 |
申请日期 |
2013.05.10 |
| 申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
Callanan Sean;Chakra Al;Ferris Michael;O'Doherty Simon P. |
| 分类号 |
H04L12/58 |
主分类号 |
H04L12/58 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A computer-implemented method comprising:
identifying, by one or more computing devices, a communication session transcript; receiving, by the one or more computing devices, a chat session input; associating, by the one or more computing devices, the chat session input with an inactive portion of the communication session transcript; and providing, by the one or more computing devices, the chat session input to a recipient, in context with the inactive portion of the communication session transcript. |
| 地址 |
Armonk NY US |
