发明名称 |
SYSTEM FOR REMOTELY PROVIDING SERVICES THROUGH VIDEO COMMUNICATION |
摘要 |
A system for remotizing a user service is provided. The system includes elements of audiovisual communication between a station of a user and a video assistance station belonging to an operator that is selected automatically—at the time of the service request by the user—from a plurality of operators. The elements are adapted to enable the acquisition of personal information of the user by the selected operator. A scanning device acquires an identification document of the user. A control system is configured to enable the user to use the service following the activation performed by the operator. |
申请公布号 |
EP2798618(A1) |
申请公布日期 |
2014.11.05 |
申请号 |
EP20120824743 |
申请日期 |
2012.12.28 |
申请人 |
PHONETICA LAB S.R.L. |
发明人 |
DURANTE, GIUSEPPE;DURANTE, MARCO;TREVISI, RAOUL |
分类号 |
G06Q20/18;G06Q30/06;G07C9/00;G07F7/10;H04N7/14;H04N7/18;H04N21/258;H04N21/278;H04N21/478 |
主分类号 |
G06Q20/18 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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