发明名称 Multiple language support in telecommunication systems
摘要 Embodiments provide caller information in multiple languages to multiple receiving communication devices. In one embodiment, the method includes receiving a call request from a sending endpoint communication device connected to a network. Caller identification information associated with the call request is obtained, where the caller identification information includes one or more identifications associated with the sending endpoint communication device. Each identification specifies the same content in a different language. The call request and at least one of the identifications are transmitted over the network to be received by receiving endpoint communication devices connected to the network. Each receiving endpoint communication device can output at least one of the received identifications specified in a language designated for use by that receiving endpoint communication device.
申请公布号 US8879701(B2) 申请公布日期 2014.11.04
申请号 US201213447254 申请日期 2012.04.15
申请人 Avaya Inc. 发明人 Phadnis Mohan Vinayak;Nemani Sreekanth Subrahmanya
分类号 H04M1/57 主分类号 H04M1/57
代理机构 IP Spring 代理人 IP Spring
主权项 1. A method for providing call information to communication devices, the method comprising: receiving a call request from a sending endpoint communication device connected to a network, wherein the call request is a request to initiate a call and designates one or more requested receiving endpoint communication devices that are to receive the call request; examining alias information associated with at least one of the one or more receiving endpoint communication devices, the alias information stored separately from the call request, wherein the alias information indicates one or more additional receiving endpoint communication devices which are not designated in the call request; obtaining caller identification information associated with the call request, wherein the caller identification information includes a plurality of caller identifications associated with the sending endpoint communication device, each caller identification specifying the same information in a different language; and transmitting the call request and the plurality of caller identifications over the network to be received by a plurality of receiving endpoint communication devices connected to the network including the one or more requested receiving endpoint communication devices and the one or more additional receiving endpoint communication devices, wherein each of the plurality of receiving endpoint communication devices receives: the call request, andat least one of the identifications, wherein the received at least one identification is specified in a language designated for use by that receiving endpoint communication device, such that each of the plurality of receiving endpoint communication devices outputs at least one of the received identifications specified in the language designated for use by that receiving endpoint communication device.
地址 Basking Ridge NJ US