Communication Data Analysis and Processing System and Method

摘要

Systems and methods are provided for assessing risks and efficiencies based on enterprise communications information. A method for assessing risks and efficiencies based on enterprise communications information may include: collecting information from digital data tools over at least one computer network into a storage database in a computer memory; executing instructions on a computer processor to synthesize the employee communications data into structured data; mining the structured data to generate exploratory data; performing analytics on the structured data to generate confirmatory data; disambiguating the confirmatory data and exploratory data; determining a business impact based on the exploratory and confirmatory data; and implementing a business process based on a quantification of said business impact.

主权项

1. A computer-implemented method for reducing organizational risk and optimizing organizational efficiency, the method comprising:
collecting information over a network from digital data sources, the information including at least communications data, wherein the communications data is defined by employee communications; storing the collected information in a database located in a computer memory; accessing the computer memory using at least one computer processor, the at least one computer processor executing instructions to perform steps including;
synthesizing the collected information to create structured data,mining the structured data and analyzing the structured data to create exploratory data and confirmatory data,disambiguating and analyzing the confirmatory data and the exploratory data to generate hypotheses;determining business impacts based on the hypotheses, the business impacts including at least one of organizational risk threats and organizational inefficiencies; andgenerating a business process to reduce at least one of the organizational risk threats and the organizational inefficiencies.