发明名称 |
Method and apparatus for an intuitive customer experience |
摘要 |
Improvement of customer experiences during online commerce is accomplished by providing unique experiences to customers as a result of anticipating customer needs, simplifying customer engagement based on predicted customer intent, and updating system knowledge about customers with information gathered from new customer interactions. In this way, the customer experience is improved. |
申请公布号 |
AU2013249251(A1) |
申请公布日期 |
2014.10.30 |
申请号 |
AU20130249251 |
申请日期 |
2013.04.18 |
申请人 |
24/7 CUSTOMER, INC.;VIJAYARAGHAVAN, RAVI;KANNAN, PALLIPURAM |
发明人 |
KANNAN, PALLIPURAM V.;VIJAYARAGHAVAN, RAVI |
分类号 |
G06Q10/00 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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