Using user feedback to improve search results

摘要

The invention discloses a system and method for managing feedback data that will be used for ranking search results. The invention can aggregate a plurality of user feedback data from more than one user into a search index. The user feedback data can be associated with one or more documents within the index such that the one or more documents can be ranked based on the type of feedback data that is aggregated. Once the documents have been ranked, the ranked documents can be provided to a requester.

主权项

1. A method of managing feedback data used to rank search results, comprising:
receiving, at a computing device, one or more elements of feedback data, the one or more elements of feedback data being in an unstructured format, wherein the one or more elements of feedback data includes textual comments describing a particular document; associating the one or more elements of feedback data with one or more documents; ranking the one or more documents based from the one or more elements of feedback data, wherein, when ranking the one or more documents, the feedback data is emphasized based on how often the one or more documents is indexed, the feedback data being emphasized more when the feedback data corresponds to a document that is indexed more frequently than other documents; and providing the ranked one or more documents.