| 摘要 |
PROBLEM TO BE SOLVED: To provide a failure handling system which, when a failure occurs in an environment in which applications of a plurality of devices on a network coordinately operate, efficiently identifies the failure occurrence location and leads a user to perform appropriate failure countermeasure according to the situation, in order to effectively suppress an impact of the failure.SOLUTION: An information processing device 10 on a network 20 is configured to: store a communication log including a transaction ID for each application call; store an application log including an error content and the transaction ID when a failure occurs; in response to detection of the failure, identify a second information processing device 130 which is used at the failure occurrence on the basis of the transaction ID included in the application log; request the second information processing device 130 to acquire an application log associated with the transaction ID of the failure occurrence and/or perform module operation verification for a third information processing device 150; identify a failure location by acquiring the application log associated with the transaction ID of the failure occurrence and/or a result of the module operation verification; and execute countermeasure operation according to the failure location. |
