摘要 |
A method and system for managing subscribers in a mobile communication network, the method includes receiving, in a server, predetermined subscriber specific information from at least one of the following: charging system, mobile communication network, mobile communication device; valuing each received piece of information according to a predetermined valuing scheme on a subscriber basis; aggregating the values in order to determine a value rep-resenting subscriber satisfaction in the mobile communications network on the subscriber basis; and determining one or more subscribers, whose subscriber satisfaction value is below a predetermined level, by comparing the value representing subscriber satisfaction to the predetermined level. |
主权项 |
1. A method for managing subscribers of a mobile communication network, the method comprising
receiving, in a server, predetermined subscriber specific information from at least one of the following: charging system, mobile communication network, mobile communication device, valuing, in the server, each received piece of information according to a predetermined valuing scheme on a subscriber basis, aggregating, in the server, the values in order to determine a value representing subscriber satisfaction in the mobile communications network on the subscriber basis, and determining one or more subscribers, whose subscriber satisfaction value is below a predetermined level, by comparing the value representing subscriber satisfaction to the predetermined level. |