Menu hierarchy skipping dialog for directed dialog speech recognition

摘要

A method and a processing device for managing an interactive speech recognition system is provided. Whether a voice input relates to expected input, at least partially, of any one of a group of menus different from a current menu is determined. If the voice input relates to the expected input, at least partially, of any one of the group of menus different from the current menu, skipping to the one of the group of menus is performed. The group of menus is different from the current menu include menus at multiple hierarchical levels.

主权项

1. A method comprising:
determining, via a processor, whether a voice input matches expected input of a different menu from a current menu; and when the voice input does not relate to the expected input:
retrieving a record associated with a user, wherein the record comprises menu traversal tracks, backtracking, and an amount of time spent in a menu;identifying the voice input as from one of an expert and a non-expert based on the record; andwhen the voice input is from the non-expert, providing a tutorial describing how to skip to the different menu.