Assignment of full enterprise identity to audio conference bridges for improved conference scheduling and call-in experience

摘要

Systems and methods can provide an identity to a conference bridge; the identity including an email address for the conference bridge. When two or more people desire to conduct a conference, a person creates an invitation to the conference. The invitation can be an email invitation from a calendar program that can be sent to the invitees. The invitation can be sent to the conference bridge using the email address for the conference bridge. The conference bridge may then receive a call from a caller for a conference. The conference bridge can extract a caller identifier from the call and determine an email associated with the caller. The conference bridge may then retrieve the invitation having the email. Then, the conference bridge can attach the caller to the conference associated with the invitation.

主权项

1. A computer program product including computer executable instructions stored on a non-transitory computer readable medium which, when executed by a processor of a computer, cause the computer to perform a method for scheduling a conference on a conference bridge, comprising:
instructions to receive an invitation to the conference, wherein the invitation to the conference comprises two or more email addresses of invitees to the conference and a bridge field, the invitees comprising first and second invitees; instructions to parse the invitation to the conference for the two or more email addresses of the invitees of the conference and the bridge field, wherein the bridge field indicates a personal bridge of an originator of the conference and wherein the bridge field is not used to call into the conference; instructions to send an email about the invitation to the conference to the two or more email addresses of the invitees to the conference; instructions to receive a phone call from a caller for the conference, wherein the caller is identified by a telephony identifier, and wherein the caller is the first or second invitee of the conference; instructions to receive the telephony identifier; instructions to determine an email address associated with the telephony identifier by querying an enterprise directory; instructions to retrieve the invitation for the conference based on the email address associated with the telephony identifier matching the email address of the first or second invitee; and in response to the email address associated with the telephony identifier matching the email address of the first or second invitee, instructions to attach the first or second invitee to the conference bridge.