SYSTEM AND METHOD FOR MANAGING EDUCATIONAL INSTITUTION BORROWER DEBT

摘要

A system is disclosed that makes it easy for educational institutions to contact and counsel student loan borrowers to promote successful loan repayment. The system is a web-based tool that automates borrower communication through telephone, letter and email campaigns, using loan information that is obtained through third-party loan servicers by the educational institution and then uploaded into the system. The self-service default prevention tool aggregates loan data form multiple sources in one place to perform borrower outreach, offers targeted communication campaigns to address borrowers in repayment, displays real-time estimated default rate trends, and provides on-demand reports. A dashboard is generated that provides a snapshot of the educational institution's entire portfolio, projected cohort default rates, trending analysis charts, important messages and a history of file imports.

主权项

1. A system, comprising:
at least one server in communication with a remote terminal via an Internet based communication network, wherein said remote terminal is associated with an educational institution; a data import application associated with said server configured to generate a file import page on said remote terminal, wherein said file import page includes an add files selection item that is operable to allow an external user to designate a plurality of borrower loan data files obtained from a plurality of loan servicers that provide student loan servicing to students associated with said educational institution, wherein each of said plurality of borrower loan data files includes a plurality of loan records associated with one or more students of said educational institution, wherein said file import page includes an import files selection item that is operable to cause said data import application to upload said plurality of borrower loan data files from a storage medium associated with said remote terminal to a database associated with said server; a data processing application associated with said server that is configured to aggregate said plurality of loan records contained in each of said plurality of borrower loan data files into an aggregated loan database record associated with said educational institution; a configure campaign application associated with said server that is configured to generate a configure campaign page on said remote terminal, wherein said configure campaign page is operable to allow said user to create a plurality of campaigns directed to borrowers contained in said aggregated loan database record, wherein said plurality of campaigns include a letter campaign, a phone campaign, and an email campaign; a generate campaign application associated with said server that is configured to generate a generate campaign page on said remote terminal, wherein said generate campaign page includes an active campaign list that includes said plurality of campaigns created with said configure campaign application, wherein said generate campaign page includes a generate selection item associated with each of said plurality of campaigns and upon selection of said generate selection item said generate campaign application implements said respective campaign, wherein details about said campaign implementation are stored in said database; and a campaign history application associated with said server configured to generate a campaign history page on said remote terminal, wherein said campaign history page includes a plurality of campaign data entries that allow said user to determine a campaign status associated with each of said plurality of campaigns.