SYSTEM AND METHOD FOR MANAGING EDUCATIONAL INSTITUTION BORROWER DEBT

摘要

A system is disclosed that makes it easy for educational institutions to contact and counsel student loan borrowers to promote successful loan repayment. The system is a web-based tool that automates borrower communication through telephone, letter and email campaigns, using loan information that is obtained through third-party loan servicers by the educational institution and then uploaded into the system. The self-service default prevention tool aggregates loan data form multiple sources in one place to perform borrower outreach, offers targeted communication campaigns to address borrowers in repayment, displays real-time estimated default rate trends, and provides on-demand reports. A dashboard is generated that provides a snapshot of the educational institution's entire portfolio, projected cohort default rates, trending analysis charts, important messages and a history of file imports.

主权项

1. A system, comprising:
at least one server in communication with a remote terminal via an Internet based communication network, wherein said remote terminal is associated with an educational institution; a data import application associated with said server configured to generate a file import page on said remote terminal, wherein said file import page includes an add files selection item that is operable to allow an external user to designate a plurality of borrower loan data files obtained from a plurality of loan servicers that provide student loan servicing to students associated with said educational institution, wherein each of said plurality of borrower loan data files includes a plurality of loan records associated with one or more students of said educational institution, wherein said file import page includes an import files selection item that is operable to cause said data import application to upload said plurality of borrower loan data files from a storage medium associated with said remote terminal to a database associated with said server; a data processing application associated with said server that is configured to aggregate said plurality of loan records contained in each of said plurality of borrower loan data files into an aggregated loan database record associated with said educational institution; a configure campaigns application associated with said server that is configured to generate a configure campaigns page on said remote terminal, wherein said configure campaigns page displays a list of campaigns associated with said educational institution that includes one or more letter campaigns, one or more phone campaigns, and one or more email campaigns, wherein said configure campaigns page includes a configure new campaign selection item that is operable to allow said user to generate one or more new campaigns, wherein said one or more new campaigns are configured based on a campaign type selected by said user; and a generate campaigns application associated with said server that is configured to generate a generate campaigns page on said remote terminal, wherein said generate campaigns page includes a list of active campaigns associated with said educational institution that have been created using said configure campaigns application, wherein said generate campaigns page includes a plurality of generate campaign selection items each associated with a respective one of said active campaigns contained in said list of active campaigns, wherein upon selection of a respective one of said plurality of generate campaign selection items said generate campaigns application is configured to implement said selected active campaign.