发明名称 |
Systems and methods to facilitate searches of communication references |
摘要 |
Methods and apparatuses to facilitate searches of communication references for real time communication connections. One embodiment includes: one or more web servers to assign a communication reference to an advisor for distribution by the advisor in one or more documents, to associate at least one keyword with the communication reference, to receive from the advisor a bid price on the keyword associated with the communication reference, and to present the communication reference selected based at least in part on the bid price in response to a search related to the keyword; a session border controller to interface with a packet switched network; and one or more telecommunication servers to determine contact information of the advisor based on the communication reference used by a customer to request a communication connection to the advisor, and to connect the customer to the advisor for real time communications using the determined contact information. |
申请公布号 |
US8848696(B2) |
申请公布日期 |
2014.09.30 |
申请号 |
US201313786040 |
申请日期 |
2013.03.05 |
申请人 |
YP Interactive LLC |
发明人 |
Altberg Ebbe;Faber Scott;Hirson Ron;Van Der Linden Sean;Manca Paul G. |
分类号 |
H04M15/00;G06Q30/02;G06Q50/10;G06Q30/06;H04L12/64 |
主分类号 |
H04M15/00 |
代理机构 |
Greenberg Traurig LLP |
代理人 |
Greenberg Traurig LLP |
主权项 |
1. A system, comprising:
a processor; and a memory coupled to at least the processor, the memory having instructions stored thereon which when executed by the processor are configured to: assign a communication reference to an advisor for distribution by the advisor in a document, the communication reference usable to request connections to the advisor for real time communications with the advisor; associate a keyword with the communication reference; receive from the advisor a bid price on the keyword associated with the communication reference; select, based at least in part on the bid price, the communication reference for presentation in response to a search related to the keyword, wherein the communication reference includes a price specified by the advisor for charging for real time communications with the advisor; responsive to a request from a customer using the communication reference, the request being for a communication connection to the advisor, determine contact information of the advisor based on the communication reference; connect the customer to the advisor for the real time communications with the advisor using the contact information determined based on the communication reference; determine whether the request from the customer is received via a presentation of the communication reference as a result of the search; and charge the advisor a fee based on the bid price per connecting, based at least in part on the communication reference, the customer to the advisor for the real time communications, in response to a determination that the request is received as a result of the search. |
地址 |
Wilmington DE US |