Systems and methods for facilitating emergency callbacks

摘要

Systems and methods for facilitating emergency callbacks are provided. A request to permit the connection of a telephone call originated by a user device may be received by a call processing system. The call processing system may include any number of computers or computing devices. The telephone call may be identified by the call processing system as an emergency call. Based upon the identification, the call processing system may override one or more incoming call parameters to permit connection of a return call to the user device.

主权项

1. A method for facilitating an emergency callback, the method comprising:
receiving, by a call processing system comprising one or more computers, a request to permit the connection of a telephone call originated by a user device; identifying, by the call processing system, the telephone call as an emergency call; and overriding, by the call processing system based upon the identification, one or more incoming call parameters to permit connection of a return call to the user device, wherein overriding one or more incoming call parameters comprises at least overriding one or more incoming call parameters to permit a predetermined number of incoming calls, wherein overriding one or more incoming call parameters comprises:
identifying, by the call processing system, geographical information associated with the user device;determining, by the call processing system based at least in part upon the identified geographical information, corresponding location information for one or more emergency systems; andoverriding the one or more incoming call parameters to permit an incoming call associated with the determined location information.