System and method of forwarding end user correlated user and control plane or network states to OSS system

摘要

A system is described for collecting data records which have been correlated to subscriber, or end user, access network, core network, transport network, and application service information, referred to as end user correlated data records and utilizing those records in a wireless or wireline network to identify and address correctable conditions in a network, such as a wireless or wireline network. The system includes at least one probe in the network which is able to monitor network activity and provide detailed data records on that activity. These data records are sent to a mediation device that correlates those data records with subscriber and/or location data, to create the end user correlated data records. An intelligent application services device takes the end user correlated data records and examines the records to determine if there are any correctable conditions in the network or the end user devices.

主权项

1. A system for collecting and utilizing end user correlated data records in a network, said network comprising a wireless network and a packet data network, wherein said wireless network and said packet data network are different networks, said system comprising:
at least one probe in the wireless network; at least one probe in the packet data network; wherein the probes are operable to collect data records containing information related to network activity on the wireless network and the data network and user devices, said activity pertaining to at least one of a request for or provision of a data service that is hosted by said packet data network which is desired by a given end user's wireless device that is communicatively coupled to said wireless network; a mediation device in communication with the probes, the mediation device associating end user information with the collected data records pertaining to the given end user, thereby producing end user correlated data records; and an intelligent application services device receiving the end user correlated data records from the mediation device and examining the end user correlated data records to determine if there are correctable conditions in the network or user devices.