Mobile systems and methods of supporting natural language human-machine interactions

摘要

A mobile system is provided that includes speech-based and non-speech-based interfaces for telematics applications. The mobile system identifies and uses context, prior information, domain knowledge, and user specific profile data to achieve a natural environment for users that submit requests and/or commands in multiple domains. The invention creates, stores and uses extensive personal profile information for each user, thereby improving the reliability of determining the context and presenting the expected results for a particular question or command. The invention may organize domain specific behavior and information into agents, that are distributable or updateable over a wide area network.

主权项

1. A system for processing natural language utterances where recognized words of the natural language utterances alone are insufficient to completely determine one or more commands or requests, the system comprising:
one or more physical processors programmed with one or more computer program instructions which, when executed, cause the one or more physical processors to:
generate a first context stack associated with a first device, the first context stack comprising context information that corresponds to a plurality of prior utterances;synchronize the first context stack with a second context stack associated with a second device such that the context information of the first context stack is updated based on related context information of the second context stack;receive a natural language utterance associated with a command or request;determine one or more words of the natural language utterance by performing speech recognition on the natural language utterance; anddetermine the command or request based on the one or more words and the updated context information.