| 摘要 |
A feedback system including a controller configured to: register a system account for each of a plurality of users, wherein the feedback system account includes a unique identification code for each of the plurality of users; provide a graphic user interface through which a first user: generates a request for feedback; selects one or more groups to which to communicate the request for feedback, where in the selection of the groups includes associating one or more unique identification codes with each of the groups; receives feedback from at least a second user associated with a unique identification code associated with one of the groups, wherein, upon receipt of the feedback from the second user, the first user is automatically authorized to reply to the second user; and accesses feedback analytics related to the feedback received in response to the request for feedback. |
| 主权项 |
1. A feedback system comprising:
a controller; and a memory coupled to the controller, wherein the memory is configured to store program instructions executable by the controller; wherein in response to executing the program instructions, the controller is configured to: register a system account for each of a plurality of users, wherein the feedback system account includes a unique identification code for each of the plurality of users; provide a graphic user interface through which each user may send feedback to other users, request feedback from other users, respond to feedback from other users, and view feedback analytics, wherein the graphic user interface provides a selected feedback tone category and a freeform text feedback input; wherein, when a first user provides feedback to a second user, a unique communication thread is generated for communications related to the feedback; wherein the feedback is tracked by its relationship with a unique identification code to generate feedback analytics including aggregated selected feedback tone category analytics. |
