发明名称 |
AUCTION BASED DECENTRALIZED TICKET ALLOTMENT |
摘要 |
Described is a method for auction based decentralized ticket allotment. The method includes receiving a ticket indicating a system problem, generating an auction for the ticket, receiving at least one bid, based on the auction, to resolve the system problem from at least one agent, the at least one bid including one of a time to resolution, a hold and a no bid, and allotting the ticket to an agent based on the at least one bid. |
申请公布号 |
US2014278600(A1) |
申请公布日期 |
2014.09.18 |
申请号 |
US201313930466 |
申请日期 |
2013.06.28 |
申请人 |
BMC Software, Inc. |
发明人 |
PUTHIYOTTIL Vineesh;KULKARNI Sameer |
分类号 |
G06Q30/08;G06Q10/02 |
主分类号 |
G06Q30/08 |
代理机构 |
|
代理人 |
|
主权项 |
1. A method comprising:
receiving a ticket indicating a system problem; generating an auction for the ticket; receiving at least one bid, based on the auction, to resolve the system problem from at least one agent, the at least one bid including one of a time to resolution, a hold and a no bid; and allotting the ticket to an agent based on the at least one bid. |
地址 |
Houston TX US |