摘要 |
In an embodiment, a first communication that is an electronic hospital census and/or an outpatient authorization report is received by a control device operated by an entity that is a different entity than the hospital. The first communication identifies an individual admitted to a hospital and/or individual scheduled for an elective outpatient procedure. The control device stores a file for the patient identifying a service needed by the patient, and the service is a pre-procedure service, a post-procedure service, a pre-discharge service, and/or a post-discharge service. The entity that operates the control device performs a second communication that coordinates the service from a provider that is a different entity than the entity that operates the control device. The second communication is performed at a time that is at least one of before admission to the hospital, at admission to the hospital, before the procedure, after the procedure, or at discharge. |
主权项 |
1. A method of coordinating a service to a patient from a service provider, the method comprising:
receiving, in a control device, a first communication comprising information from a hospital, the first communication selected from the group consisting of an electronic hospital census and an outpatient authorization report, wherein the first communication identifies a patient in need of receiving a service; determining, in the control device, the service needed by the patient as a function of at least the first communication, wherein the service is to be provided before a procedure, after a procedure, before a discharge, after a discharge, and combinations thereof; storing the determined service in the control device as a file; and generating, in a second communication, an alert that prompts a navigation specialist to coordinate the determined service for the patient, wherein the patient is selected from the group consisting of an individual admitted to a hospital, an individual scheduled for the service, and combinations thereof, and wherein the second communication is generated at a time selected from the group consisting of before admission to the hospital, at admission to the hospital, before the service, after the service, at discharge, and combinations thereof. |