ELECTRONIC APPARATUS, COMPUTER READABLE RECORDING MEDIUM, AND MESSAGE MANAGEMENT SYSTEM

摘要

An electronic apparatus includes: an operation panel configured to display a screen for a user and receive an operation by the user; a display control unit configured to control display of a screen on the operation panel; and an agent unit configured to control timings of starting and cancelling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side. The agent unit is further configured to generate reading confirmation data that indicates that a user read the message screen and transmit the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for cancelling display of the message screen while the message screen is displayed on the operation panel.

主权项

1. An electronic apparatus, comprising:
an operation panel configured to display a screen for a user and receive an operation by the user; a display control unit configured to control display of a screen on the operation panel; and an agent unit configured to control timings of starting and canceling display of a message screen based on message data received from a remote maintenance server on a maintenance service provider side; wherein the agent unit is further configured to generate reading confirmation data that indicates that a user read the message screen and transmit the reading confirmation data to the remote maintenance server if the operation panel receives an operation by the user for canceling display of the message screen while the message screen is displayed on the operation panel.