发明名称 |
SYSTEM AND METHOD FOR COMPREHENSIVE SALES AND SERVICE EVENT PROCESSING AND REPORTING |
摘要 |
Example systems and methods provide comprehensive sales and service data processing and reporting. Sales and service events that take place at a front end branch of an enterprise may be input into a front end system and transmitted to a backend system where various modules then use the front end system data to generate various data and reports to determine sales incentive metrics and key performance indicators. |
申请公布号 |
US2014279307(A1) |
申请公布日期 |
2014.09.18 |
申请号 |
US201414208660 |
申请日期 |
2014.03.13 |
申请人 |
CAPITAL ONE FINANCIAL CORPORATION |
发明人 |
KUSTER William;TANIKELLA Srirarama Gautham;PAKANATI Vikram;MEADOR Tracie G. |
分类号 |
G06Q40/00 |
主分类号 |
G06Q40/00 |
代理机构 |
|
代理人 |
|
主权项 |
1. A system comprising:
a computer processor that receives, via a network, front end system data from a front end system, wherein front end system data includes sales and service data relevant to the front end system; a first data processor that categorizes the front end system data according to account specific data and non-account specific data, thereby generating first data; a second data processor that processes the first data according a set of second data processing rules thereby creating a second data, the second data processing rules including at least one of: aggregation of the first data according to a first selected variable; normalization of the first data; and standardization of the first data; and a third data processor that processes the second data according to a set of third data processing rules thereby creating a third data, the third data processing rules including aggregation of the second data according to a second selected variable. |
地址 |
McLean VA US |