Queued error reconciliation in a document processing environment

摘要

The present subject matter relates to a method and system for increasing the throughput of mail processing machines by limiting the number of document processing system stops while effectively allowing errors to be reconciled during the continued operation of the system. More particularly, the present approach involves logging detected errors during an ongoing document processing run. The detected errors are analyzed for priority, and the operator is alerted to take corrective action during run time for specified errors. The reported errors may be reconciled prior to the completion of the document processing run.

主权项

1. A method for reconciling one or more errors that occur during execution of a job run of a plurality of mail pieces processed by a mail inserting system, the method comprising steps of:
setting an error configuration into the mail inserting system, the error configuration including a stop error which requires the mail inserting system to stop the job run and a queued error which does not require the mail inserting system to stop the job run; starting the job run on the mail inserting system; obtaining images of at least a part of each of the mail pieces by using an image detecting device; detecting one or more instances of the stop error and the queued error based on analysis of the obtained images; upon detecting the queued error:
recording instances of the queued error to a list during the job run;displaying the list during the execution of the job run on a display;displaying one or more reconciliation options in connection with the queued error on the display, at least one reconciliation option being executable without stoppage of the job run; and upon detecting the stop error,
stopping the job run, wherein: the step of setting an error configuration further includes, before starting the job run, setting a tolerance setting with a numerical range, which is used to convert a detected queued error or a plurality of queued errors into a stop error, and the tolerance setting is set based on a number of pending queued errors or a mail piece count of mail pieces containing errors.