Call control presence and recording

摘要

Included are embodiments for detecting presence in a communications system environment. At least one embodiment of a method includes subscribing to events associated with a communication system and receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device.

主权项

1. A method for detecting presence in a communications system environment, comprising:
subscribing to receive an indication related to events associated with a communication system, the events being tagged by a recorder that is configured as a Session Initiation Protocol (SIP) endpoint using an SIP control protocol; receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device and the notification being facilitated by an extraction of tagging data associated with presence data from a communication; and receiving a request at a recorder controller, the request being to record at least a portion of the communication, and in response to receiving the request:
determining current recording resources at a plurality of recorders;determining at least one recorder to record at least a portion of the communication based on the determined current resources;sending a response from the recorder controller indicating the at least one recorder; andinvoking the recording at the determined at least one recorder, the recording beginning from a location specified in the response and including at least the tagging data to identify the at least a portion of the communication.