INNER PASSAGE RELEVANCY LAYER FOR LARGE INTAKE CASES IN A DEEP QUESTION ANSWERING SYSTEM

摘要

System, computer-implemented method, and computer program product to receive a case by a deep question answering system, identify a policy relevant in generating a response to the case, the policy containing a set of criteria used in generating the response to the case, produce, by a first annotator, of a set of annotators, one or more relevant passages of the case, compute a criteria score for a first criterion, of the set of criteria, based on the one or more relevant passages of the case, an determine that the first criterion is met by the case when the criteria score for the first criterion exceeds a predefined threshold.

主权项

1. A computer program product, comprising:
a computer-readable storage medium having computer-readable program code embodied therewith, the computer-readable program code comprising:
computer-readable program code configured to receive a case by a deep question answering system;computer-readable program code configured to identify a policy relevant in generating a response to the case, wherein the policy contains a set of criteria used in generating the response to the case;computer-readable program code configured to produce, by a first annotator selected from a predefined set of annotators, one or more relevant passages of the case;computer-readable program code configured to compute a criteria score for a first criterion, of the set of criteria, based on the one or more relevant passages of the case; andcomputer-readable program code configured to determine that the first criterion is met by the case when the criteria score for the first criterion exceeds a predefined threshold.