SYSTEM AND METHOD FOR INTERNATIONAL MERCHANDISE RETURN SERVICE

摘要

A system and method for generating a return label for merchandise being returned from a buyer or consumer in a first country to a merchant in a second country. A name and address of a consumer in the first country desiring to return merchandise and merchant or seller information including a merchant identifier is received. An address for receiving returns for the merchant or seller in the second country is accessed based on the merchant information. One or more machine readable identifiers for use by a first country carrier and for use by a second country carrier based at least on the consumer information, and information for routing the return merchandise are generated. A return label for merchandise being returned from the consumer to the merchant is generated. The return label can include the machine readable identifiers and a customs declaration for the merchandise.

主权项

1. A method of generating a return label for merchandise being returned from a consumer in a first country to a merchant in a second country, the method comprising:
receiving merchant information including a merchant identifier; receiving identifying information of a user in a first country desiring to return merchandise; identifying a merchant account and a merchandise returns location in a second country based on the merchant information; obtaining, via a computing environment, information from a first country carrier for use in tracking the return merchandise; generating, via a computing environment, a first machine readable identifier for use by the first country carrier based at least on the information for use in tracking the return merchandise; generating, via a computing environment, a second machine readable identifier for use by a second country carrier based at least on information to route the return merchandise; and generating, via a computing environment, a return label for merchandise being returned from the user in the first country to the merchandise returns location in the second country, the return label including the first machine readable identifier, the second machine readable identifier and a customs declaration for the merchandise.