METHOD AND SYSTEM FOR AUTOMATED VERIFICATION OF CUSTOMER REVIEWS

摘要

Described embodiments provide systems and methods for verifying customer reviews. Certain embodiments evaluate the authenticity of a proof-of-purchase provided by a customer. Other embodiments may provide an electronic service that verifies the authenticity of a proof-of-purchase provided by a customer to document a transaction between the customer and a merchant.

主权项

1. A method to automatically verify a review by evaluating and determining the authenticity of the proof-of-purchase provided, the method comprising:
(a) receiving merchant review verification information at a computer device wherein the review verification information comprises at least one of a digital copy of a proof-of-purchase, meta data associated with a digital copy of a proof-of-purchase and user profile information; (b) determining model variables based on evaluating at least one of data contained in a digital copy of a proof-of-purchase, meta data contained in a digital copy of a proof-of-purchase or user profile information; (c) determining a risk score for the review information, wherein the risk score identifies a probability that a proof-of-purchase is fraudulent based on the model variables; and (d) determining a review verification status for the review by comparing the risk score against business rules.