Method and system for personalizing unavailability messages

摘要

The present invention relates in a general manner to the generation of unavailability messages (MESS.TXT, MESS.VOC) upon a failure to establish a communication. Thus, in a method of communication comprising, on the sending of a call from a calling user (B) to a called user (A), there are provided the following steps: determining (E406), in an address book (100) of the called user, a group of contacts (110) comprising a contact corresponding to the calling user; determining the availability of the called user for the calling user as a function of an availability cue (142) associated, in the address book, with said determined group; in the event of determined unavailability of the called user, generating (E410, E320), for the attention of the calling user, a personalized unavailability message (MESS.TXT, MESS.VOC) on the basis of at least one information cue supplied (130, 142, 144, 146), in the address book, at the level of the group determined.

主权项

1. A method for personalizing a message of unavailability of a called user intended to be delivered to a calling user in a communication network, said called user having at least one address book organised according to at least one group of personal contacts grouping together personal contacts, wherein the method comprises:
determining, with a processor, at least one group of personal contacts of said called user comprising a contact corresponding to said calling user; determining availability of the called user with the processor, using an availability information cue of said called user associated with at least one group of determined personal contacts; and in the event of determination of an unavailability of said called user: generating an unavailability message as a voice message on the basis of at least one first information cue associated, in the address book, with said at least one determined group of personal contacts, wherein said unavailability message includes specific naming information of the calling user, supplied, in the address book of said called user, in association with the contact corresponding to said calling user, and wherein generating the unavailability message comprises creating a text message from said at least one first information cue, and voice-synthesizing said text message into said voice message; and making said generated message available to said calling user.