主权项 |
1. A method of training a user via error spotting using an interactive electronic training system, the method comprising:
causing a first training presentation of a first interaction of at least two people to be presented on a user terminal, wherein the user is not asked to electronically identify interaction errors during the first presentation; causing a second training presentation of the first interaction to be presented on the user terminal, and instructing the user to identify at least one interaction error event; determining if the user identified an occurrence of a first interaction error event within a first window period; providing the user with positive feedback if the user identified the occurrence of the first interaction error within the first window period; if the user did not identify the occurrence of the first interaction error event within the first window period, automatically replaying at least a portion of the first interaction, wherein the portion of the first interaction includes at least the first interaction error event; pausing the second training presentation and presenting at least a first quiz to the user, the first quiz related to the first interaction error; receiving the user's response to the first quiz; presenting a second quiz to the user, wherein the user is to identify a statement or phrase spoken by a first individual during the first interaction, which represented opportunities that were missed by a second individual in the first interaction; receiving the user's response to the second quiz; and scoring the user's performance based at least in part on the user's first quiz response and the user's second quiz response. |